Terms & Conditions

SMS Terms & Conditions

1. SMS Consent Communication

The phone numbers collected through Zoft Clean’s SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Zoft Clean, you may receive SMS communications related to the following:

• Appointment reminders
• Schedule updates or confirmations
• Service follow-ups
• Billing notices
• Promotions or special offers

Example Message:
“Hi! This is a friendly reminder of your upcoming cleaning appointment with Zoft Clean on [Date] at [Time]. Reply STOP to opt out of SMS messages at any time.”

3. Message Frequency

Message frequency may vary depending on your service activity. You may receive up to 2 SMS messages per week related to your appointments, service updates, or offers.

4. Messaging & Data Rates

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from Zoft Clean in the following ways:

• By checking the SMS consent box when submitting an online form

6. Opt-Out Method

You may opt out of SMS messages at any time.
To stop receiving messages:

• Reply “STOP” to any Zoft Clean message
• Or contact us directly at info@zoftclean.com or 888-370-9874

7. Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at 888-370-9874.

• Reply with the word “HELP”
• Or contact our support team at info@zoftclean.com or call 888-370-9874

8. Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.
• Message frequency may vary.